Privacy Policy

1. Scope

This Privacy Policy explains how Pulse Force collects, uses, stores, and protects personal information when you use our workforce management platform, including features for employee records, attendance, time tracking, payroll, expenses, cash float, invoicing, and reporting. This policy is intended to align with applicable Indian privacy and technology laws, including the Digital Personal Data Protection Act, 2023 and, where relevant, the Information Technology Act, 2000.

2. Information We Collect

Depending on how you use the service, we may collect:

• Account and profile information, such as name, email address, role, and organization details.
• Workforce and operations data, such as employee master data, designation, site assignments, attendance, shift records, wage data, and payroll entries.
• Financial and business records, such as advances, expenses, invoices, statutory values, and payment-related workflow fields.
• Files and documents uploaded by authorized users, including employee or company documents.
• Technical and usage information, such as IP address, browser type, device information, logs, and diagnostics.
• Contact details and communication data submitted through forms such as Contact Sales or Contact Us.

3. How We Use Information

We use information to operate and improve Pulse Force, including to:

• Provide core product functionality and account administration.
• Process operational workflows such as attendance, payroll, expense, and invoice management.
• Maintain security, fraud prevention, and abuse monitoring.
• Provide customer support and service communications.
• Improve performance, reliability, and user experience through analytics and diagnostics.
• Comply with legal obligations and enforce our Terms.

4. Lawful Grounds for Processing

We process personal data based on applicable legal grounds, including provision of requested services, compliance with legal obligations, prevention of misuse, and consent where required under applicable Indian law.

5. Data Sharing and Disclosure

We do not sell personal information. We may share data with:

• Service providers that support hosting, analytics, storage, support, and security operations under confidentiality obligations.
• Organization administrators and authorized users within your company, based on access controls and permissions.
• Legal or regulatory authorities when required by law, valid legal process, or to protect rights, safety, and platform integrity.

6. Data Retention

We retain personal data for as long as needed to provide the service, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and organization configuration.

7. Security

We use administrative, technical, and organizational measures to protect personal information, including access controls, authentication, logging, and security monitoring. No method of storage or transmission is fully secure, but we continuously improve safeguards.

8. International Transfers

If personal data is transferred outside India, we implement appropriate safeguards and process such transfers in accordance with applicable Indian law and government directions in force at the relevant time.

9. Your Rights

Subject to applicable law, you may have rights including access to personal data, correction and erasure, withdrawal of consent, grievance redressal, and nomination rights where provided by law.

10. Children's Privacy

Pulse Force is intended for business use and is not directed to children. We do not knowingly collect personal information from children, and where required by law we rely on verifiable consent of a parent or lawful guardian.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.

12. Contact

For privacy questions, rights requests, or grievance redressal, contact support@onpulseforce.com.